Privacy Policy
We are committed to protecting your privacy and being transparent about how we handle your data.
Sonex (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information You Provide
- Account information (name, email, username, password)
- Profile information (bio, avatar, location)
- Payment information (processed securely by Paystack)
- Communications with us and other users
- Content you upload (beats, cover art, etc.)
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
We use your information to:
- Provide and maintain our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments and questions
- Analyze usage patterns to improve our platform
- Detect and prevent fraud or abuse
- Comply with legal obligations
We may share your information with:
- Other Users: Your public profile, beats, and activity are visible to other users as part of the platform's functionality
- Service Providers: Third parties who help us operate our platform (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Secure password hashing
- Regular security audits
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@sonex.com.
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal or business purposes for up to 3 years.
Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
For privacy-related questions or concerns:
- Email: privacy@sonex.com
- Address: Accra, Ghana